National Quality Award
Creating Quality Culture & Competitiveness
About NQA
The National Quality Award (NQA) in Somalia, established under the leadership of the Somali Bureau of Standards (SoBS), aims to categorize, recognize, and spotlight role model enterprises whose outstanding performance is truly competition-worthy. By delivering exceptional customer value—the cornerstone of a robust quality culture—these enterprises set the standards that others can learn from and emulate.
A principal element of the NQA process is the encouragement for organizations and enterprises to undertake a comprehensive self-assessment. This vital step in the application process enables organizations to benchmark their performance against the best in the field. All applicants receive a detailed written feedback report, serving as a roadmap for improving business management and daily operations.
The NQA not only recognizes excellence but also fosters a spirit of continuous improvement. It empowers organizations to compare themselves with other leading quality practitioners both regionally and internationally, reinforcing the concept of “creating quality culture and comprehensiveness.” Through ongoing benchmarking and self-improvement, the NQA process equips enterprises with the insights they need to excel and deliver superior value to their customers.
At its core, the NQA is committed to instilling a deep-rooted quality culture and driving competitive excellence across all sectors of the economy.
Mission
To recognize and promote excellence in quality practices among Somali enterprises through rigorous assessment and benchmarking against the best.
Vision
To build a future where every enterprise in Somalia is celebrated for its commitment to quality and innovation, fostering competitive advantage globally.
Key Objectives
Recognition of Excellence
To identify, categorize, and spotlight enterprises and organizations that demonstrate outstanding performance and serve as role models in delivering superior customer value.
Promotion of Self-Assessment
To encourage businesses to conduct thorough self-assessments, enabling them to understand their strengths and areas for improvement in their quality processes.
Benchmarking Best Practices
To motivate organizations to compare their performance with industry leaders, both nationally and regionally, thereby adopting and adapting best practices.
Continuous Improvement
To drive an ongoing commitment to excellence by providing detailed feedback reports that guide enterprises in enhancing their management practices and operational efficiencies.
Cultivation of Quality Culture
To foster an environment where quality is deeply integrated into business practices, ultimately creating a comprehensive quality culture across Somalia.
Ready to Demonstrate Your Excellence?
Join the prestigious National Quality Award program and showcase your organization’s commitment to quality and excellence. Apply today to benchmark your performance, receive valuable feedback, and gain recognition for your achievements.